Chief of Staff Services

What is a
Chief of Staff?

A chief of staff can come in lots of different guises, with the role being shaped by the individual in that position and the needs of their leader and organisation. In general terms, a Chief of Staff serves as the right hand to their leader, they are the person that gets things done, can be thrown into any situation and navigate a path forward.

How we can help

At The Bibi Partnership, we have distilled some of the key responsibilities of a Chief of Staff into services that focus on injecting positive energy and embedding momentum in an organisation. We are not bound to a one size fits all approach. Leaders, their organisations and the challenges they face are unique.

Our solutions instil and support an organisational growth mindset by establishing the best way to govern an organisation, manage its strategy and nurture its talent.

Whether planning for the year(s) ahead or undertaking a strategic transformation, as Strategic Advisors we support leaders by providing focus on these broader business initiatives and implementing solutions that maximize their impact. Our services include: 

Strategic planning 

  • Working with you and your leaders to define the vision for your organisation and/or transformation programme
  • Translating your vision, into tangible strategic and operational objectives and milestones
  • Liaising as required with your key stakeholders to refine your objectives and secure their buy-in
  • Developing key performance indicators (KPIs) for success  
  • Translating business KPIs into team and employee targets             


Strategy communications

  • Designing a communications plan on how to communicate your vision, strategic objectives and KPIs to your employees 
  • Defining and drafting communications on key initiatives from the C-Suite/Leadership

Organisations need robust governance to ensure decision-making is effective and the right people are empowered during both business-as-usual and business transformation. Our objective is to replace practices that are limiting decision-making effectiveness and hindering strategic and operational advancement with structures that foster accountability and clarity.

Our services include:

Governance transformation/enhancement 

  • Supporting your leaders implement structural changes, including new organisation and business model design and implementation
  • Designing and implementing a governance framework that allows for effective decision-making
  • Assessing key decision-making forums, implementing structures, agendas and cadences that allow the leadership to get stuff done


A business’ culture is indicated by numerous mechanisms throughout the organisation that ‘signal’ the values and behaviours to your employees, clients and the market. We help strengthen these ‘signals’ that can often lack strength or are inconsistently embedded in an organisation.

Our services include:

Culture transformation/enhancement

  • Connecting your company strategy, to your values and purpose
  • Developing and embedding your business’ behavioural standards
  • Infusing your company culture mechanisms with a growth mind-set

Through a combination of talent advisory, coaching and training services we work with you and your team to help emerging and established leaders fulfil their potential, embrace change and grow their teams and organisations.

Our services include:

Trusted advisory for leading & developing talent

  • Providing a sounding board to review your leadership talent and co-create a way forward to ensure they will meet future needs

 

Enhancing performance through transformation

  • Adjusting and refining working models to fit the future needs of your organisation, be it adjusting to a different operating model or implementing hybrid working
  • Designing or refining performance management frameworks that help your people connect to your business values and strategic priorities
  • Supporting the executive recruitment process; from job descriptions to onboarding, in order to de-risk and accelerate the process


Designing and implementing executive development programmes

  • Developing custom programmes for your organisation; All programmes are built in the spirit of action-learning, in other words using real business challenges and context driven frameworks to upskill the individual and the organisation
  • Executive 1-2-1 coaching


Working with leaders to further realise their potential, including supporting key talent in role transitions, whether new to the role or new to the business